UA-55346691-1

Privacy Policy

NOTICE OF PRIVACY

Servicio Inteligente para TI, SA de CV, with address at, Constitutionalist Army Street M6 L43, Colonia Ejercito Constitucionlaista, C.P. 55266, Ecatepec de Morelos, is responsible for the processing of your personal data. The information of our clients and potential clients is treated in a strictly confidential way, so we make a permanent effort to safeguard it.


DATA THAT IS RECHARGED

The personal information we will deal with is name, age, address, email and telephone number and federal taxpayer registration.



PURPOSES AND TRANSMISSION OF PERSONAL DATA

More than a policy, we have the philosophy of maintaining a close and active relationship with our clients and potential clients. In this regard, we will treat personal data for the following purposes:



In the case of customers

a) Purposes necessary for the maintenance of the relationship with the Client:


Provide a good and / or service;

Keep our records updated to answer your questions;

Make the guarantees valid;

b) Different purposes:


Carry out marketing and promotion activities;

Offer you our products, services and information from our business partners;

Statistical and market analysis;

Keep our records updated to answer your questions;

Invite him to events;

Make your knowledge of our promotions and launches;

In the event that our clients do not wish us to treat their personal data for the purposes set forth in subsection b) above, they will have a period of 5 (five) days to express their refusal by sending an email to the following address: info @ serviciointeligente.com.mx


 


 


In the case of potential clients:

Carry out marketing and promotion activities;


Offer you our products, services and information from our business partners;

Statistical and market analysis.

Keep our records updated to answer your questions;

Invite you to events;

Make your knowledge of our promotions and launches;

 



MEASURES TO PROTECT PERSONAL DATA

To prevent the unauthorized access of your personal data and in order to ensure that the information is used for the purposes set forth in this Privacy Notice, we have established physical, electronic and administrative procedures, using advanced technologies that limit the use or disclosure of information. their data, which allows them to be treated properly. These procedures are constantly evaluated and reviewed by the Internal Control area, seeking to control the use and disclosure of your personal data.



TRANSFER OF PERSONAL DATA

In order to provide you with a service or a good, as well as to validate your vehicle's warranty, carry out promotional activities and send you information about our business partners, we may transfer your personal data both inside and outside the United States of Mexico. subsidiary companies, affiliated or related to us, their authorized distributors and / or their third-party service providers with whom they have a legal relationship, as well as competent authorities. The consent of the clients or our potential clients will not be necessary when the transfers are made to companies of our same group or when such transfer is necessary to provide a good or service or keep our records updated to answer your queries, make the guarantee valid. equipment with us acquired or make calls for review of your equipment derived from the business relationship.



APPLICATION FOR ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION OF PERSONAL DATA AND REVOCATION OF THE CONSENT (ARCO REQUEST)

All your personal data are treated according to the applicable legislation and in force in the country, so we inform you that you have at all times the right to access the personal data we own and the details of the treatment thereof, as well as correct them in case of being inaccurate or incomplete; cancel them when they turn out to be excessive or unnecessary for the purposes that justified their obtaining; and oppose your treatment for the purposes set forth in this Privacy Notice, through your email: info@serviciointeligente.com.mx or an application submitted on business days from 10:00 a.m. to 5:00 p.m. at the address of Intelligent Service for IT, SA of C.V indicated at the beginning of this Privacy Notice that contains at least the following information:


Full name of the owner of the data.

Address of the owner of the data or email address to communicate response to request.

Official documents proving identity and / or authorization to represent it in the application (current voter's credential granted by the National Electoral Institute "INE" or Passport valid).

Description of the personal data on which an ARCO right is intended to be exercised.

The Team Serial Number (if applicable).

Any other element that allows the location of personal data and attention to your request.

Through these channels in your application you can specify the means by which you want to receive a response to your request, because if you do not have this specification on your part, Intelligent Service for IT, S.A. of C.V will establish the channel that he considers pertinent to send him to contact him.


 



MECHANISMS AND PROCEDURES FOR THE REVOCATION OF CONSENT

At any time potential customers or customers may request the revocation of consent, which they have granted for the processing of their personal data, by communicating said request to the email: info@serviciointeligente.com.mx or an application submitted on business days during the business hours. 10:00 a.m. to 5:00 p.m. at the address indicated at the beginning of this Privacy notice. In any case, said request must clearly detail the data with respect to which his consent is revoked.

We invite our clients and potential clients to know the procedures for the revocation of their consent that we have available on our website.



OPTIONS AND MEANS TO LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA

Our clients and potential clients have the possibility of limiting the use or disclosure of their personal data through the Intelligent Service Personal Data Committee for IT, S.A. of C.V, by means of its electronic mail: info@serviciointeligente.com.mx or an application presented in working days from 10:00 a.m. to 5:00 p.m. at the address of Servicio Inteligente para TI, S.A. of C.V indicated at the beginning of this Privacy notice, indicating the desired limitation to the use of your personal data.

If you wish to stop receiving promotional messages, you can request it through the Smart Service Mail for IT, S.A. of C.V by means of its electronic mail: info@serviciointeligente.com.mx or an application presented in working days from 10:00 a.m. to 5:00 p.m. at the address indicated at the beginning of this Privacy notice.



MODIFICATIONS TO THE PRIVACY NOTICE

This privacy notice may be modified from time to time by Intelligent Service for IT, S.A. of C.V. Said modifications will be opportunely informed through its web page http://serviciointeligente.com.mx/ or any other means of oral, printed or electronic communication that Servicio Inteligente para TI, S.A. of C.V. Determine for that purpose.