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Privacy Policy

Servicio Inteligente para TI, S.A. de C.V,, with address at Calle Ejército Constitucionalista, Colonia Ejercito Constitucionalista, C.P. 55266, Ecatepec de Morelos, is responsible for the

processing of your personal data. The information of our clients and potential clients is treated strictly confidential, so we make a permanent effort to safeguard it.


DATA COLLECTED

The personal data that we will treat are name, age, address, email and telephone number and federal taxpayer registry.


PURPOSES AND TRANSMISSION OF PERSONAL DATA

More than a policy, we have the philosophy of maintaining a close and active relationship with our clients and potential clients. In this sense, we will process personal data for

following purposes:

In the case of clients

a) Necessary purposes for maintaining the relationship with the Client:

Provide you with a good and / or service;

Keep our records updated in order to respond to your inquiries;

Make the guarantees valid;

b) Different purposes:

Carry out marketing and promotional activities;

Offer you our products, services and information from our business partners;

Statistical and market analysis;

Keep our records updated in order to respond to your inquiries;

Invite you to events;

Make you aware of our promotions and launches;

In the event that our clients do not wish us to process their personal data for the purposes set forth in this subsection (b),

They will have a period of 5 (five) days to express their refusal by sending an email to the following address: info@serviciointeligente.com.mx


For potential clients:

Carry out marketing and promotional activities;

Offer you our products, services and information from our business partners;

Statistical and market analysis.

Keep our records updated in order to respond to your inquiries;

Invite you to events;

Make you aware of our promotions and launches;

 

MEASURES TO PROTECT PERSONAL DATA

To prevent unauthorized access to your personal data and in order to ensure that the information is used for the purposes established in this Privacy Notice,

we have established physical, electronic and administrative procedures, using advanced technologies that limit the use or disclosure of your data,

which allows them to be treated appropriately. These procedures are constantly evaluated and reviewed by the Internal Control area,

seeking to control the use and disclosure of your personal data.


TRANSFER OF PERSONAL DATA

In order to provide you with a service or a good, as well as validate the guarantee of your Equipment or accessory, carry out promotional activities and send you information about our business partners,

We may transfer your personal data both within and outside the United Mexican States to subsidiaries, affiliates or related to us,

its authorized distributors and / or its third-party service providers with whom it has a legal relationship, as well as competent authorities.

The consent of customers or our potential customers will not be necessary when transfers are made to companies in the same group as ours or when said transfer

as necessary.

To provide you with a good or service or to keep our records updated to answer your questions,

make valid the guarantee of the equipment acquired with us or make calls for review of your equipment derived from the commercial relationship.


REQUEST FOR ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION OF PERSONAL DATA AND REVOCATION OF CONSENT (ARCO REQUEST)

All your personal data are treated in accordance with the applicable and current legislation in the country, therefore we inform you that you have at all times the right to access personal data

that we have and the details of their treatment, as well as rectify them if they are inaccurate or incomplete; cancel them when they prove to be excessive or unnecessary for the purposes that

justified its obtaining; and oppose its treatment for the purposes provided in this Privacy Notice, through your email: info@serviciointeligente.com.mx or a request submitted on business days

from 10:00 a.m. to 5:00 p.m., at the address of  Servicio Inteligente para TI, S.A. de C.V,  indicated at the beginning of this Privacy Notice that contains at least the following information:

Full name of the owner of the data.

Address of the owner of the data or email address to communicate response to request.

Official documents that prove identity and / or authorization to represent you in the application (valid Voter Credential issued by the Federal Electoral Institute "IFE / INE" or valid passport).

Description of the data personal rights over which it is intended to exercise any ARCO right. The Equipment Serial Number (if applicable). Any other element that allows the location of personal data and attention to your request. Through these channels in your request you can specify the means by which you want to receive a response to your request, since in case you do not have this specification on your part,

Servicio Inteligente para TI, S.A. de C.V,  will establish the channel it deems pertinent to send you contact.


MECHANISMS AND PROCEDURES FOR THE REVOCATION OF CONSENT

At any time, clients or potential clients may request the revocation of consent, which they have granted for the processing of their personal data,

communicating said request to the email: info@serviciointeligente.com.mx or a request submitted on business days from 10:00 a.m. to 5:00 p.m. at the indicated address

at the beginning of this Privacy Notice. In any case, said request must clearly detail the data with respect to which your consent is revoked.

We invite our clients and potential clients to know the procedures for the revocation of their consent that we have at their disposal on our website.


OPTIONS AND MEANS TO LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA

Our clients and potential clients have the possibility to limit the use or disclosure of their personal data through the Personal Data Committee of  Servicio Inteligente para TI, S.A. de C.V,

by email: info@serviciointeligente.com.mx or a request submitted on business days from 10:00 a.m. to 5:00 p.m. at the address of  Servicio Inteligente para TI, S.A. de C.V,

indicated at the beginning of this Privacy Notice, indicating the desired limitation to the use of your personal data.

If you wish to stop receiving promotional messages, you can request it through the Correo de Servicio Inteligente para TI, S.A. de C.V,   by email: info@serviciointeligente.com.mx

or a request submitted on business days from 10:00 a.m. to 5:00 p.m. at the address indicated at the beginning of this Privacy Notice.